Best e-surveillance solution provider: Digital Reasoning

In the wake of the historic fines handed down for manipulation of foreign exchange markets, banks are seeking solutions to prevent such collusive behaviour happening again. The challenge for financial institutions is finding ways to monitor the tens, if not hundreds, of millions of pieces of email, instant messages and phone transcriptions – a daunting task, to say the least.

"Individuals are engaged in multiple conversations simultaneously. They potentially write hundreds of emails a day